1. Does your ERP give me the tools to work smarter and follow my money?
The best way is for us to show you a "day-in-the-life" demonstration of your business, using our system JAS (Jonar Apparel System). If we don't pass this test, there is no reason to continue the discussion. Click here and find out how well we can work together.
2. How well does your team know my business and your technology?
We don't have a revolving door on our HR department. Our staff is experienced in tailoring our technology to your business. We deliver your solution on time, on budget and as promised.
3. How will my information get into the new system and how much will we have to re-enter?
A perfect world is never re-entering anything. Here at Jonar Systems, we specialize in transferring business-critical data from your current software to JAS. As a matter of fact you get data conversion with your contract.
4. What is it going cost me?
Hold on a second. ERP is more than just software licenses, so you have to be smart about it. We can help you manage the costs of your hardware (network, server and workstation), system setup fees, modifications, upgrades, software support, IT tech costs and employee training. Let's talk about how we can stretch your buck.
5. What's your Customer Service like?
We're here for you when you need us. Not that we love responding to an 11:30pm emergency call on a Friday night but we have been known to fix things after regular business hours so a customer can ship an order. Someone always answer the phone during regular business hours. Our customer service staff can troubleshoot, assist, advise, recommend solutions and help you develop training requirements. Another important consideration is response time. Do you have a guaranteed response time?
6. Can you make special changes for ME?
You better believe it. We know that inevitably you will require a programming change. We work with you to understand your processes before we code anything. Everyone benefits when Jonar eliminates inefficiencies and includes the solution in the software. That is how we became an industry leader.
7. When will ERP pay for itself?
That depends on the initial cost of the software, your business case and the grants we can help you get. Keep in mind, the more you automate your workflow the faster you will recoup your investment.
8. Nobody does upgrades right, so how do you do it better than the rest?
Coordination, planning and verification before we pull the trigger is our solution. We verify that the upgrade works in a test environment using your data, before we touch your live system. And we do it at no extra charge. A good question to ask any ERP software provider is what percentage of their customers use the latest version?
9. We import and sometimes manufacture can you do both?
Yes, we can help you if you do either or both. Our customers have been able to adapt to the times without needing to change their system. That's how good we are.
10. Our business is always changing, can you deal with it?
Yes. We own and control every line of programming in our software. That's important because we can make any changes for our customers without requiring permission or resources from anyone else. We don't need to subcontract external talent or pay licensing fees. This means we can adapt to your needs at a minimal cost to you.
Jonar should be your software company of choice. We create, support and market a powerful ERP system designed for the needs of the apparel, footwear and accessories industries. We handle advanced technologies like web-based order entry, electronic tracking of international supply chains and massive data repositories. Remember, we also pride ourselves in answering your calls, personally, every day. Our customers are people with expectations who look to us for help and guidance. We know that ERP software succeeds only when it is well supported, that's why we have been in business for more than 25 years. That's how it is and how it will always be. So, drop us an email or give us a call.