Don’t let the price fool you. We designed Paragon to be what an ERP should be – a full-feature and powerful system. And, we wanted to offer it at a tiny fraction of the cost of traditional ERP’s, making it a reasonable solution for a small businesses.
By “users” we mean the number of people who can log in and use Paragon at the same time. Paragon’s concurrent user model means that there is no limit to how many user accounts you set up. However, your plan will determine how many of those people (or user accounts) can use Paragon at the same time. If you’re paying for up to 5 users, you can have up to 5 people using Paragon at the same time.
Not much. We don’t like to lock people into lengthy contracts and shackle them to the system they use. That’s why when you buy Paragon, you are only committing to one month of fees. You can set up a monthly subscription that will automatically renew if you want to keep using the system. And we’re pretty sure that you’ll like Paragon enough to keep using it.
Your Paragon system will be ready and setup within a few minutes. After that, it’s really up to you. It all depends on whether you want to get started using Paragon straight away or upload your data before you start running your business on Paragon. We’ve also made it so you can get to know your new system using dummy data first, then upload your data when you’re ready.
All of our help documentation can be accessed online and should help answer most of your basic questions. If you have a specific question, you can shoot us an email. Or, if you’d rather not have to deal with the setup, we offer implementation support for a fee. Contact us for more information on our implementation support packages.
There are two ways to get your data into Paragon. You can enter it in manually. Or, you can use our data migration tool that lets you import your data using Excel templates that are generated from your configured system. It makes getting data into Paragon pretty easy.
You can change plans at any time and the changes will take effect immediately.
If you find that you aren’t really getting on well with Paragon, you can terminate your Paragon subscription whenever you like. The cancellation will come into effect at the end of your billing month. So, in order to avoid being charged for the next month’s subscription fee, you will need to cancel your subscription before it renews for a subsequent month.
If you decide to cancel your Paragon subscription, you’ll need to use our data migration tool to get your data out of the system before your cancellation comes into effect.
We know that the data you put into our system is the lifeblood of your business. It is your business’ most important asset. That’s why we take security seriously. We have taken many measures to ensure that your data will always be there and be accurate. Your data will never be seen or accessible to any of our other customers, and vice versa. Only your authorized users have access to see your data. Finally, we’ve taken measures to ensure that your data is protected from breaches and viruses to the best of our ability. For more information on how we handle the security of your data, check out the full security policy.